99.99% SLA, ISO 27001 / SOC 2 / PCI DSS compliance, 4-hour hardware replacement, and a dedicated account manager — all at a fraction of hyperscaler cost.
Built for organizations that demand reliability, security, and performance at scale.
Financially backed guarantee with automatic credits for any breach — no claims process required.
Private network interconnects across all 32 datacenters with BGP route optimization.
All facilities maintain ISO 27001, SOC 2 Type II, and PCI DSS Level 1 certifications.
Always-on Layer 4/7 protection with automatic scrubbing and sub-millisecond pass-through.
The compliance, reliability, and support infrastructure that regulated industries and high-availability applications require.
Financially backed network and power SLA — less than 52 minutes downtime per year. Credit issued automatically for any breach.
All facilities operate under ISO 27001 and SOC 2 Type II audit frameworks. Reports available under NDA.
Guaranteed hardware replacement or failover within 4 hours. On-site spare inventory in every datacenter.
Your named TAM handles onboarding, capacity planning, escalations, and quarterly business reviews.
Host cardholder data environments in our PCI DSS Level 1 compliant zones with segmented networks.
Real-time infrastructure dashboards, custom alerting, and proactive incident response from our NOC.
Deploy across 32 datacenters worldwide with private MPLS interconnects and BGP route optimisation.
Full migration support from assessment to cutover — including parallel-run validation and rollback planning.
Regulated industries and mission-critical SaaS platforms that can't afford downtime or compliance gaps.
PCI DSS Level 1 and SOC 2 compliant zones for payment processing, trading platforms, and core banking systems.
HIPAA-aligned infrastructure with audit logging, access controls, and data residency guarantees for EHR systems.
High-throughput bare metal for content production, transcoding farms, and CDN origin infrastructure.
Multi-tenant platforms requiring predictable performance, VLAN isolation, and compliance documentation.
HostGen Enterprise vs. Hyperscalers
| Capability | HostGen | AWS | Azure |
|---|---|---|---|
| Uptime SLA | 99.99% | 99.99% | 99.99% |
| Hardware replacement | 4-hour SLA | Auto-replacement | Auto-replacement |
| Dedicated account manager | All plans | Enterprise only | Premier Support |
| ISO 27001 / SOC 2 | Included | Included | Included |
| PCI DSS Level 1 | Included | Included | Included |
| Cost vs. equivalent | Up to 70% less | Baseline | ~5% less |
Third-party audited frameworks so your compliance team can sleep at night.
Information security management system certified across all production datacenters.
Annual AICPA audit covering security, availability, and confidentiality trust criteria.
Highest level of PCI compliance for hosting cardholder data environments.
EU-based datacenters and data processing agreements for regional sovereignty.
Custom configurations with SLA guarantees — priced for scale, not for enterprise markups.
SLA-backed bare metal with 4-hour hardware replacement and dedicated account manager.
Dedicated multi-node cluster with VLAN isolation and optional managed Kubernetes.
Coordinated infrastructure across multiple regions with private MPLS interconnects.
Common questions from procurement teams, compliance officers, and CTOs.
HostGen datacenters operate under ISO 27001, SOC 2 Type II, and PCI DSS Level 1 certifications. We provide audit-ready reports and compliance documentation under NDA for enterprise customers. GDPR data processing agreements are also available.
Enterprise plans include a 4-hour hardware replacement SLA backed by on-site spare inventory in every datacenter. If a component fails and we miss the 4-hour target, you receive financial credits proportional to the delay — automatically, without filing a ticket.
Yes — every enterprise customer is assigned a named Technical Account Manager (TAM) who handles onboarding, capacity planning, escalation coordination, and quarterly business reviews. Your TAM is reachable via direct phone and Slack channel.
Yes. Our enterprise team provides white-glove migration services including pre-migration assessments, live or physical migration coordination, parallel-run validation periods, and full cutover support with rollback planning.
Enterprise plans carry a 99.99% network and power uptime SLA — equivalent to less than 52 minutes of downtime per year. Financial credits are issued automatically and proportionally for any breach.
Yes. All enterprise plans include private VLAN networking within datacenters at no additional cost. Cross-datacenter private networking is available via our MPLS backbone, with BGP route policies configurable through our API.
Our enterprise team will build a custom proposal with pricing, compliance documentation, and a migration plan — typically within 24 hours.