Every second of downtime costs sales. PCI DSS Level 1 compliant servers, auto-scaling for Black Friday traffic spikes, and 99.99% uptime SLA keep your store open when it matters most.
Every feature is designed around one principle: your store stays online, your checkout stays fast, your customers stay happy.
Fully certified infrastructure for cardholder data environments. Attestation of Compliance (AoC) documents provided. Scope reduction guidance for your audit team.
Financially backed SLA with automatic credits — no claims process. Redundant power, cooling, and network at every datacenter. Multi-region failover available.
Horizontal scaling triggers in under 60 seconds. Pre-schedule scale-out events for Black Friday and Cyber Monday. Scale back in automatically when traffic normalises.
Always-on DDoS mitigation protects your checkout flow around the clock. Attacks targeting your store are scrubbed before reaching your servers — no downtime, no lost sales.
NVMe SSD storage eliminates I/O bottlenecks in catalog queries. High-core-count CPUs handle concurrent PHP workers. Redis and Varnish cache configurations pre-tested.
32 datacenter origin points for CDN edge caching. Low-latency connections to major CDN providers including Cloudflare, Fastly, and AWS CloudFront.
Automated daily snapshots with 30-day retention. Point-in-time recovery to protect against accidental data loss or ransomware. Restore a full server in minutes.
Built-in Grafana dashboards track server load, response times, and traffic patterns. Set alerts before issues impact checkout conversion rates.
Whether you're running a custom storefront or a major platform, HostGen provides the performance foundation.
| Feature | HostGen | Shared Cloud |
|---|---|---|
| Predictable performance | ✅ Dedicated HW | ❌ Noisy neighbors |
| PCI DSS Level 1 | ✅ Certified | ⚠️ Varies |
| Auto-scaling | ✅ Cloud plans | ✅ Yes |
| Anti-DDoS included | ✅ 5Tbps always-on | ⚠️ Add-on cost |
| Flat-rate pricing | ✅ No surprises | ❌ Variable bills |
| Full root access | ✅ All plans | ❌ Managed only |
Zero noisy neighbors. Consistent checkout performance even during peak traffic — ideal for Magento and WooCommerce.
Elastic compute that scales in seconds. Perfect for headless commerce and seasonal traffic spikes.
Contractual SLA, dedicated account management, and compliance support for large-scale e-commerce operations.
Yes — HostGen infrastructure is PCI DSS Level 1 certified. We provide Attestation of Compliance (AoC) documents for your audits. Our team can assist with CDE scoping and network segmentation to minimize your compliance surface area.
Cloud server plans support horizontal auto-scaling triggered in under 60 seconds. You can pre-schedule scale-out events ahead of known peak periods, or configure metric-based triggers for CPU, RAM, or request rate thresholds. Scale-in happens automatically when traffic normalises.
All plans include a 99.99% network uptime SLA — that's a maximum of 52 minutes of downtime per year. The SLA is financially backed with automatic credits. Enterprise plans offer contractual server-level SLAs with 4-hour hardware replacement guarantees.
Yes — dedicated servers with NVMe SSD, high-core Xeon CPUs, and large RAM configurations are ideal for Magento 2 / Adobe Commerce. We can advise on the right PHP-FPM, Redis, Elasticsearch, and Varnish stack for your catalog size and traffic volume.
No setup fees. No contracts. PCI DSS Level 1 infrastructure from day one.